Privacy policy - Special Glue

Privacy Policy related to the website SPECIAL GLUE SRL – https://specialglue.it/

Data Controller

The Data Controller is SPECIAL GLUE SRL represented by its legal representative pro tempore – info@specialglue.it.

For the purposes of this policy, an Interested Party means any user who accesses, browses, and interacts within the SPECIAL GLUE SRL website.

Data Processing

Any operation or set of operations, performed with or without the aid of automated processes and applied to personal data or sets of personal data, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission.

Processed Data and Purposes

The Data Controller processes personal data: any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that natural person.

Namely:

Navigation Data:

When you visit our website, the computer systems and software procedures that ensure its operation automatically collect certain personal data through the standard use of Internet communication protocols. This collection includes URL addresses of websites you visited before and after ours, the type of browser and device you use to access our site, connection metadata, and technical details about your browsing path within our site, as well as cookies in line with our detailed Cookie Policy.

It is important to note that this data is not collected with the intention of directly associating it with you as identified individuals.

Navigation data is used exclusively for the purpose of collecting anonymous statistics on the use of the site, to better understand the needs of our users and improve our services, and to ensure the correct technical functioning of our web pages by identifying and promptly resolving any technical issues. We ensure that this data will never be used for profiling activities or for different purposes without your prior express consent. Our priority is to offer a safe, efficient browsing experience that respects your privacy.

We are committed to treating all personal data collected with the utmost respect for your privacy. We adopt rigorous security measures to protect this information from unauthorized access or disclosure and only retain the data for the time strictly necessary for the purposes for which it was collected, in accordance with applicable data protection regulations.

Data Voluntarily Provided by the User, specifically:

– to respond to user requests via email: name, surname and/or company name and/or email address (including any additional correspondence data).

Legal Basis of Processing

Allow the Interested Party to browse the SPECIAL GLUE SRL website
Fulfill obligations provided by law, by regulations, by national and international legislation or by an order of the Authority
Exercise the rights as Data Controller, such as, for example, the right to defense in court
Legitimate interest purposes

Nature of Data Provision

The communication of personal data is a necessary requirement to respond to user requests, and therefore the user is obliged to provide their personal data, as correspondence exchange takes place on express will and interest.

Processing Methods

Data can be processed using manual or computerized tools, suitable to ensure security, confidentiality, and to prevent unauthorized access.

Categories of Recipients

Data processing will be carried out by personnel directly dependent on the Data Controller and/or by natural or legal persons specifically designated as Data Processors or Authorized Parties by the Data Controller if necessary. The Interested Party may request the list of any Data Processors appointed. The data provided will never be disclosed or communicated to third parties, except for those subjects authorized by law or orders of the authorities, as well as external and/or foreign subjects used by the Data Controller for instrumental and/or ancillary activities to the provision of services, including suppliers of software solutions, web applications, and storage services provided, if applicable, also through cloud computing systems.

Data Transfer

Data is stored on the Data Controller’s servers or with third-party companies, if appointed Data Processors, processing the data on behalf of the Data Controller, whose servers are located within the European Economic Area and/or according to cloud computing logic. In case of transfers outside the EU, standard contractual clauses contained in EU Commission Decision 2021/914 and measures by the Garante for the Protection of Personal Data will be subscribed, as well as according to what is established by Article 46 of EU Regulation 679/2016 and/or in compliance with the adequacy decision of the Data Privacy Framework – the American regulatory framework on data protection for the transfer of EU-US personal data – made by the European Commission.

Data Retention

Data subject to processing will be kept for a period not exceeding that necessary to achieve the purposes for which they were collected or subsequently processed.

Rights of the Data Subject

You can contact the Data Controller to exercise your rights, as provided for by EU Regulation 679/2016, and therefore: request access to personal data, rectification or erasure of the same, restriction of processing, object to processing. You can also exercise the right to data portability or the right not to be subject to a decision based solely on automated processing.

Requests for the exercise of the aforementioned rights and any other requests regarding this policy may be sent to the Data Controller at the following address: info@specialglue.it.

The right to lodge a complaint, on the other hand, can be freely exercised by the Interested Party by preparing an act to be sent to the Authority via certified email at the address “protocol@pec.gpdp.it“.

The information in this document and any communications and actions taken under Articles 15, 16, 17, 18, 20, 21, and 22 of EU Regulation 679/2016 are free of charge. If the requests of the Interested Party are manifestly unfounded or excessive, particularly due to their repetitive nature, the Data Controller may:

a) charge a reasonable fee considering the administrative costs incurred to provide the information or communication or take the action requested; or

b) refuse to comply with the request. The burden of proving the manifestly unfounded or excessive nature of the request lies with the Data Controller.

For anything not mentioned herein, reference is made to the current provisions, with particular reference to EU Regulation 679/2016.

Last update of this document – 16.02.2024.